Refund policy

Overview

At The Sewing Room we want every student to feel confident when enrolling in our classes. We understand that plans can change, and we have created a fair and transparent policy to reflect that.

Class Enrollments — Cancellation & Refunds

More than 14 days before the course start date Full refund issued to the original payment method within 5–7 business days. No questions asked.

7 to 14 days before the course start date 50% refund issued. The remaining 50% is retained to cover materials preparation and reserved studio time.

Less than 7 days before the course start date No refund is available. However you may transfer your spot to another person at no extra charge — please contact us at least 48 hours before the first session to arrange this.

No-shows Students who do not attend without prior notice are not eligible for a refund or transfer.

Course Transfers

If you are unable to attend your enrolled course you may transfer to a future available cohort subject to availability. Transfer requests must be made at least 7 days before your course start date. Only one transfer is permitted per enrollment.

Private Lessons — Cancellation & Refunds

More than 48 hours notice Full refund or free reschedule — your choice.

Less than 48 hours notice The session fee is non-refundable. You may reschedule once at no extra charge if notice is given at least 24 hours in advance.

Same-day cancellations or no-shows Full session fee is charged. No refund or reschedule available.

Materials & Supplies

All materials included in the class price are prepared specifically for each student and are non-refundable once the course has begun.

Class Cancellations by The Sewing Room

In the rare event that we need to cancel a class due to instructor illness, studio closure, or circumstances beyond our control:

  • You will be notified as soon as possible by email

  • You will be offered a full refund or a free transfer to the next available cohort

  • We are not liable for any additional costs such as travel or accommodation

How to Request a Refund

To request a refund or transfer please contact us:

📧 contact@thesewingroomny.com 📍 New York, NY

Please include your full name, enrollment date, and the reason for your request. We aim to respond to all inquiries within 24–48 business hours.

Refunds are processed to the original payment method and may take 5–10 business days to appear depending on your bank or card provider.

Questions

If you have any questions about this policy please don't hesitate to get in touch. We are a small studio and we genuinely care about every student — we will always do our best to find a fair solution.

Shopify will automatically add a link to this policy in your store footer and checkout page — so customers can always find it.